Who we are

Banking built around you,
not the other way around.

We believe everyone deserves access to a smart, secure, and human-centred banking experience — no hidden fees, no fine print surprises.

Our Mission

Making money work better for everyone.

Chase was founded on the belief that banking shouldn't be complicated or inaccessible. We combine decades of financial expertise with cutting-edge technology to deliver clarity, control, and confidence — right from your pocket.

From savings accounts with real returns to instant transfers and intelligent spending insights, we're on a mission to help you reach your financial goals faster.

By the numbers

Trusted by millions worldwide

8M+

Active customers

£50B+

Assets under management

99.9%

Uptime across all services

4.8★

App Store rating

Our Values

What drives every decision we make.

Security First

We use bank-grade 256-bit encryption, biometric authentication, and real-time fraud monitoring to protect every penny you hold with us.

Radical Transparency

No hidden fees. No confusing small print. We show you exactly what you're paying and earning, all the time.

Speed & Simplicity

Open an account in under 5 minutes. Send money instantly. Access every feature from a single, beautifully simple app.

People Over Profits

We reinvest our success into better rates, better products, and better customer support — not shareholder bonuses.

Sustainable Future

Chase is committed to net-zero operations by 2030 and actively funds green infrastructure and renewable energy projects.

Inclusive Banking

We believe financial access is a right, not a privilege. Our products are designed for every walk of life, with full accessibility support.

Leadership

The team behind Chase.

S

Sarah Mitchell

Chief Executive Officer

J

James Okafor

Chief Technology Officer

L

Layla Chen

Chief Financial Officer

M

Marcus Webb

Chief Product Officer

Our Story

Built one milestone at a time.

2016

Founded in London

Chase launched as a digital-first challenger bank, serving 10,000 beta users from day one.

2018

1 Million Customers

Crossed the 1M customer milestone and launched our award-winning savings account with 4.5% AER.

2021

EU Expansion

Expanded across 12 European countries and launched multi-currency accounts and international transfers.

Now

8M+ and Growing

Today we serve over 8 million customers, with industry-leading satisfaction scores and zero monthly fees.

Ready to join us?

Open your Chase account today — free, in under 5 minutes, with no credit check required.

Get started — it's free